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TRAINING ASSOCIATES PRESS

P.O. Box 3065|Santa Clara CA 95055|P: 972-496-6700 / 408-246-3045|E: paulmokcst@aol.com

COMMUNICATING STYLES TECHNOLOGY (CST) MATERIALS

 

COMMUNICATING STYLES TECHNOLOGY(CST) can be used to pinpoint an individual’s behavioral style profile. Considered by many to be the most versatile, state-of-the-art communications tool for training, development and conflict-management/team-building, (CST) has almost limitless applications. The Communicating Styles Survey has been administered to more than five million individuals in more than five thousand corporations and other organizations all over the world. Among our client/users (present and past) are Bank of America, American Airlines, Apple, Caterpillar, Department of Homeland Security, Exon, IBM, AT&T, United States Air Force and many Universities to name but a few.

For more information on CST and its developer, Dr. Paul Mok, please go to “About us”.

Please note any combination of products can be ordered together EXCEPT our new Communicating Style Survey –Digital version which requires its own separate check-out.

        
title description quantity
  • Application of CST in Team-Building

    Includes definition of team work, characteristics of productive teams and unproductive teams. Very valuable in managing people.

    Quantity pricing

    1-12...$4.95 13+...$4.50

  • Communicating Styles Survey

    A unique, diagnostic instrument which is easy to take and easy to score. The CS Survey identifies your communicating styles under normal and stress conditions and will pinpoint your dominant back-up styles.

    Quantity pricing

    1-12...$4.50 13-72...$4.33 73-250...$4.15 251+...$4.00

  • CST Starter Kit - First time users

    Contains 2 copies of the CS Survey, one CST Interpretation Manual, one Behavioral Styles Overview and selected article reprints about CST.

    Quantity pricing

    1-12...$14.95 13+...$13.95

  • CST Interpretation Manual

    This manual provides an explanation and interpretation of CST survey scores, discusses the four basic styles in depth, summarizes style characteristics and applies CST to strengthening people performance.

    Quantity pricing

    1-12...$4.95 13-72...$4.75 73+..$4.55

  • Behavioral Styles Overview

    This is a color-coordinated, enamel-finish summary overview of the four primary styles and how they are reflected in work preferences and on-the-job behavior. An excellent training tool. Also serves well as a good portable data-refresher for customer-client contact people.

    Quantity pricing

    1-12...$1.25 13-72...$1.15 73-250...$1.05 251-1000...$1.00

  • CST Tool Kit

    Contains two CS surveys, one CST Interpretation Manual, one CST in Win-Win Communications, one CST Exercise Manual and one CST Dialogue Manual. Note: The CS Surveys and CST Interpretation manual will mailed. The remaining booklets are downloadable in PDF format.

    Quantity pricing

    1+...$17.95

  • The Trainer Leaders Package

    This is a trainer-consultant's package of eight communicating styles technology manuals and materials including (1)CS Survey (2)CST Interpretation Manual (3)CST Dialogue (4)CST in Employment Interviewing (5)CST in Job Coaching and Counseling (6)CST in Win-Win Communication (7)CST in Interpersonal Relations and Selling (8)CST in Team-Building. Note: The CST survey and interpretation manual will be mailed. Booklet #'s 3-8 are downloadable in PDF format.

    Quantity pricing

    1-12...$34.95 13+...$30.95

  • The Manager as Coach

    A practical and simplified approach to job-coaching and counseling. Helps the manager to accelerate his staff development, learn how to position problems/concerns in ways that minimize defensive reactions and increase motivation improvement and follow-through.

    Quantity pricing

    1-12...$17.95 13+...$16.95

  • CST Managers Tool Kit

    This is our most complete tool kit which gives guidance in increasing self awareness and supporting others in increasing their self awareness through dynamic exercises. The Manager\'s Tool Kit contains, instructions, one behavioral style summary, one CS Survey, one interpretation manual, one CST Dialogue, one CST in Win-Win Communications, and one invaluable CST Exercise booklet. This ties a lot of concepts together with the exercise program and connecting the insights through Dr. Mok\'s radio dial. It\'s an opportunity to \"test drive\" these new communication insights.

    Note: CS Survey, CST Interpretation Manual, Behavioral Style Overview and The Manager as Coach will be sent in hard copies, all other materials will be will be downloadable in PDF format.

    Quantity pricing

    1-12...$37.95 13+...$32.95

  • Article Reprints

    In-Sync with the Other Guy Anecdotal illustrations of style-flex in actions. Why, When and How to Use Each of Your Four Communicating Styles CST Fundamentals How You Come Across, Why and What to Do About It CST Overview discusses applications in counseling, role casting and selling

    Quantity pricing

    1-12...$0.75 13+...$0.70

  • Dr. Mok's Radio Dial Form

    A fundamental concept of CST is that individuals so accentuate their positions that they can be perceived as negatives. The "Radio Dial" Form helps a person to identify those behaviors he or she may be over extending and suggests techniques for improvement.

    Quantity pricing

    1-12...$1.00 13-24...$0.90

  • CST Application to Effective Interviewing & Selection

    An introduction to CST techniques for analyzing jobs and individuals for improved job-person matching. This is an excellent introduction to making a wise personnel decision.

    Quantity pricing

    1-12...$4.95 13+...$4.50

  • CST Application to Interpersonal Relations & Selling

    Learning to \"read\" prospects and clients based on behavior; how to make and test style hypotheses: how to communicate in parallel to increase rapport and receptivity. A practical manual for selling and relationship-building.

    Quantity pricing

    1-12...$3.95 13+...$3.50

  • How to Use CST for Win-Win Communication

    Learning to style-flex to another person�s style will improve relationships and develop your communicating abilities in professional situations. A useful manual for marketing and sales people as well as for client-serving professionals.

    Quantity pricing

    1-12...$3.95 13+...$3.50

  • On Track

    Ideal sales representative and sales manager/sales trainer package. CST applications to effective relationship-building with customers and prospects. Manuals include CST Interpretation Manual, CST Influencing Model, Personal Development Manual and Interpersonal Relations and Selling. Includes an attractive binder with two CS Surveys, four large manuals and many self-development exercises.

    Quantity pricing

    1-12...$48.00 13+...$45.95

  • Selection Interviewing Skills for the Non-Personnel Executive

    This is a valuable no-nonsense, practical manual that includes: Effective interview planning and climate setting; models for on-campus screening and in-plant final interviews; effective time management during interviews; the hypothesis technique; how to utilize a mental matrix; techniques for drawing out the interviewee; and equal employment/government guidelines.

    Quantity pricing

    1-12...$34.95 13+...$30.95

  • Spanish CST Survey

    A unique, diagnostic instrument which is easy to take and easy to score. The CS Survey identifies your communicating styles under normal and stress conditions and will pinpoint your dominant back-up styles.

    Quantity pricing

    $5.75 each

  • Spanish CST Interpretation Manuals

    This manual provides an explanation and interpretation of CST survey scores, discusses the four basic styles in depth, summarizes style characteristics and applies CST to strengthening people performance.

    Quantity pricing

    $5.75 each

  • Spanish Behavior Overview Chart

    This is a color-coordinated, enamel-finish summary overview of the four primary styles and how they are reflected in work preferences and on-the-job behavior. An excellent training tool. Also serves well as a good portable data-refresher for customer-client contact people.

    Quantity pricing

    $2.00 each

  • French CST Surveys

    A unique, diagnostic instrument which is easy to take and easy to score. The CS Survey identifies your communicating styles under normal and stress conditions and will pinpoint your dominant back-up styles.

    Quantity pricing

    5.75 each

  • French Behavior Overview Chart

    This is a color-coordinated, enamel-finish summary overview of the four primary styles and how they are reflected in work preferences and on-the-job behavior. An excellent training tool. Also serves well as a good portable data-refresher for customer-client contact people.

    Quantity pricing

    $2.00 each

SPOT – Who will be the next to be SPOTED?

 

Evaluate Ethical Values of Employees.
How will people act in situations that test their honesty and acceptance of rules, regulations and codes of behavior? In other words, how likely will a given employee steal from the company or misuse corporate resources? While there are no guaranties of any testing instrument, one should certainly pay attention to the ?red flags?. ?Red Flags? identify the values employees use to frame their approach to life, says Dr. Mok. SPOT can help in this discovery. The two-part test can be used to screen prospective employees as well as to gauge the need for company-wide ethical training or individual counseling. It also can be used as the basis for discussion among individuals who are having trouble getting along. This tool is particularly useful in identifying employees in position of trust, whether cashiers, bookkeepers or chief financial officers.

title description quanity
  • SPOT: A Survey of Perceptual References

    SPOT is a diagnostic tool for measuring the types and strengths of a person's ethical values. A package of 50 includes 2 interpretation manuals priced at $150.00 (for 50 tests + 2 manuals). Initial order, $2.95-each with a minimum of 24.

    Quantity pricing

    1-24...$2.95 25+...$2.65

  • Interpretation Manual for SPOT

    SPOT Interpretation Manuals come in sets of two with fifty tests, but additional copies may be purchased at $3.95-each. Single manuals are $9.95 each.

    Quantity pricing

    after purchasing 50 or more tests, $3.95 per manual after the two included manuals

If you experience difficulty in placing an order, please send us an email (to christopherpaulmok@gmail.com) with your order or please call us at 972-496-6700 / 408-246-3045.

Starting March 2015 – Actual shipping charges may be less than the amount indicated in your order basket when USPS priority flat rates are used. The amount charged to your card will be reflected on the “paid invoice” e-mailed to you after the order is processed. Delivery times are typically 2-3 days after processing (and processing is within 1 business day of receipt).